Refunds will be processed in 7-14 business days (It's usually faster) after the item has been received and approved for return. Individual financial institutions may require additional processing time.
If you haven’t received a refund yet:
#1 First check with your bank account again.
#2 Then contact your credit card company, officially posted refunds often take time to process.
#3 Try calling your bank next. They may not have had a chance to post the transaction yet.
#4 When you have tried all of the above, and you are still waiting for your refund please contact us using email address: email@example.com
Exchanges: Why we do not offer exchanges.
At Seven Seas International, Inc., we carry a wide array of quality products from the wonderful companies and designers we work with, because many of the items are one of a kind, very limited in number, or in high demand, we are unable to offer exchanges. We hope you understand and appreciate our foresight and desire to support our very talented designers, so that we may showcase and display their visions to you!